Bus passengers around England receive a wide variation in service, and many feel “let down”, a major new passenger survey revealed.
Passenger watchdog Transport Focus asked people to rate 35,000 bus journeys across 34 local authorities.
Overall, 80% were satisfied with their trips, but some areas scored much lower with punctuality and waiting times problems cited by many passengers.
Overall, 80% were satisfied with their trips, but some areas scored much lower with punctuality and waiting times problems cited by many passengers.
She uses buses for work and to explore different parts of the UK.
While she says they are “convenient”, she’s also faced problems. When the BBC spoke to her, her bus to work had not shown up so she was running late.
Charity Bus Users UK said cuts to services left many without bus access.
The East Riding of Yorkshire and Bournemouth, Christchurch and Poole came top with 90% satisfaction.
Passengers who were least satisfied with their buses were in West Yorkshire, where service was rated at 73%.
Bus passengers around England receive a wide variation in service, and many feel “let down”, a major new passenger survey revealed.
Overall, 80% were satisfied with their trips, but some areas scored much lower with punctuality and waiting times problems cited by many passengers.
Passenger watchdog Transport Focus asked people to rate 35,000 bus journeys across 34 local authorities.
She uses buses for work and to explore different parts of the UK.
Overall, 80% were satisfied with their trips, but some areas scored much lower with punctuality and waiting times problems cited by many passengers.
Overall, 80% were satisfied with their trips, but some areas scored much lower with punctuality and waiting times problems cited by many passengers.
She uses buses for work and to explore different parts of the UK.
While she says they are “convenient”, she’s also faced problems. When the BBC spoke to her, her bus to work had not shown up so she was running late.
Charity Bus Users UK said cuts to services left many without bus access.
The East Riding of Yorkshire and Bournemouth, Christchurch and Poole came top with 90% satisfaction.
Passengers who were least satisfied with their buses were in West Yorkshire, where service was rated at 73%.
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