Services have been restored after a cyber-attack that played havoc with property completions, but those affected can complain.
CTS, which provides IT services to law firms, said systems were back just before Christmas following nearly a month of disruption.
The company thanked firms for their patience.
The company thanked firms for their patience.
About 80 firms were thought to have suffered issues ranging from email and digital paperwork access issues to an inability to complete a property deal, as a result of the cyber-attack on CTS.
The company said: “We can confirm that all CTS managed systems were restored by the 22 December.
“Our clients have been kept updated throughout and we would like to thank them for their patience as we worked, with a team of experts, to resolve this matter as safely and efficiently as possible.”
Generally, on property completion day, the buyer’s solicitor arranges for money to be transferred to the seller’s solicitor. A failure to complete is technically a breach of contract.
The problems meant some house moves were delayed, with the people involved describing a stressful situation and lack of communication.
Services have been restored after a cyber-attack that played havoc with property completions, but those affected can complain.
The company thanked firms for their patience.
CTS, which provides IT services to law firms, said systems were back just before Christmas following nearly a month of disruption.
About 80 firms were thought to have suffered issues ranging from email and digital paperwork access issues to an inability to complete a property deal, as a result of the cyber-attack on CTS.
The company thanked firms for their patience.
The company thanked firms for their patience.
About 80 firms were thought to have suffered issues ranging from email and digital paperwork access issues to an inability to complete a property deal, as a result of the cyber-attack on CTS.
The company said: “We can confirm that all CTS managed systems were restored by the 22 December.
“Our clients have been kept updated throughout and we would like to thank them for their patience as we worked, with a team of experts, to resolve this matter as safely and efficiently as possible.”
Generally, on property completion day, the buyer’s solicitor arranges for money to be transferred to the seller’s solicitor. A failure to complete is technically a breach of contract.
The problems meant some house moves were delayed, with the people involved describing a stressful situation and lack of communication.
#CTS #cyberattack #Disruption #home #sales
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