With thousands of UK holidaymakers having their flights home cancelled in recent days, many are worried if their extra costs will be reimbursed.
Families have reported forking out for food, accommodation and in some cases, alternative travel, due to the chaos.
And while there are regulations in place for people to claim expenses, there appears to be grey areas.
And while there are regulations in place for people to claim expenses, there appears to be grey areas.
The Baker family are among thousands of holidaymakers who have had their flight cancelled due to the data glitch which hit the UK’s air traffic control system.
Mark and Holly, along with their two children, were stranded in Palma, Majorca, when their EasyJet flight home to Brighton was cancelled on Monday.
They told the BBC they were offered accommodation and a new flight in a week’s time, but due to work and one of their daughters starting secondary school, they could not wait that long.
Instead, the family embarked on an overnight ferry from the Spanish island to Toulon in France, where they are hoping to take three trains and another ferry to get back to Brighton by Thursday night.
Mr Baker said the family was keeping receipts for everything, but was unsure if they would be able to claim for them. Excluding food costs, the cost of travel and accommodation for the family of four is just under £1,000 so far and has been paid on credit cards.
With thousands of UK holidaymakers having their flights home cancelled in recent days, many are worried if their extra costs will be reimbursed.
And while there are regulations in place for people to claim expenses, there appears to be grey areas.
Families have reported forking out for food, accommodation and in some cases, alternative travel, due to the chaos.
The Baker family are among thousands of holidaymakers who have had their flight cancelled due to the data glitch which hit the UK’s air traffic control system.
And while there are regulations in place for people to claim expenses, there appears to be grey areas.
And while there are regulations in place for people to claim expenses, there appears to be grey areas.
The Baker family are among thousands of holidaymakers who have had their flight cancelled due to the data glitch which hit the UK’s air traffic control system.
Mark and Holly, along with their two children, were stranded in Palma, Majorca, when their EasyJet flight home to Brighton was cancelled on Monday.
They told the BBC they were offered accommodation and a new flight in a week’s time, but due to work and one of their daughters starting secondary school, they could not wait that long.
Instead, the family embarked on an overnight ferry from the Spanish island to Toulon in France, where they are hoping to take three trains and another ferry to get back to Brighton by Thursday night.
Mr Baker said the family was keeping receipts for everything, but was unsure if they would be able to claim for them. Excluding food costs, the cost of travel and accommodation for the family of four is just under £1,000 so far and has been paid on credit cards.
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