The boss of EasyJet has criticised National Air Traffic Services (Nats) after disruption hit Gatwick Airport.
A shortage of air traffic controllers caused delays and cancellations at Gatwick on Thursday evening.
EasyJet chief executive Johan Lundgren said the lack of staff had “plagued the industry and repeatedly let down customers all summer”.
EasyJet chief executive Johan Lundgren said the lack of staff had “plagued the industry and repeatedly let down customers all summer”.
The airport said it was “operating as normal” after 42 flights were cancelled by Thursday night, along with hundreds of delays, according to the website FlightRadar24.
The disruption comes two weeks after a technical issue at Nats led to 2,000 flights being cancelled across the UK.
Mr Lundgren said: “Persistent staff shortages at Nats have plagued the industry and repeatedly let down customers all summer, having caused more than a month’s worth of disruption.
“This cannot be allowed to continue.
“Immediate action must be taken to fix the staffing shortages now while a more wide-ranging review examines broader issues to ensure Nats delivers robust services to passengers now and in the future.”
The boss of EasyJet has criticised National Air Traffic Services (Nats) after disruption hit Gatwick Airport.
EasyJet chief executive Johan Lundgren said the lack of staff had “plagued the industry and repeatedly let down customers all summer”.
A shortage of air traffic controllers caused delays and cancellations at Gatwick on Thursday evening.
The airport said it was “operating as normal” after 42 flights were cancelled by Thursday night, along with hundreds of delays, according to the website FlightRadar24.
EasyJet chief executive Johan Lundgren said the lack of staff had “plagued the industry and repeatedly let down customers all summer”.
EasyJet chief executive Johan Lundgren said the lack of staff had “plagued the industry and repeatedly let down customers all summer”.
The airport said it was “operating as normal” after 42 flights were cancelled by Thursday night, along with hundreds of delays, according to the website FlightRadar24.
The disruption comes two weeks after a technical issue at Nats led to 2,000 flights being cancelled across the UK.
Mr Lundgren said: “Persistent staff shortages at Nats have plagued the industry and repeatedly let down customers all summer, having caused more than a month’s worth of disruption.
“This cannot be allowed to continue.
“Immediate action must be taken to fix the staffing shortages now while a more wide-ranging review examines broader issues to ensure Nats delivers robust services to passengers now and in the future.”
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