Baggage mishandling rates last year hit the highest in a decade globally as the airline industry scrambled to recover after the pandemic, a report shows.
Some 26 million pieces of luggage were lost, delayed or damaged in 2022 – nearly eight bags in every 1,000.
But new data seen by the BBC indicates the situation is improving as passenger numbers return to pre-pandemic levels.
But new data seen by the BBC indicates the situation is improving as passenger numbers return to pre-pandemic levels.
But that is no consolation to Chloe, whose bag got lost when she flew from the UK to Italy for a friend’s wedding.
Instead of sightseeing, the 27-year-old from Croydon said she spent the first hours of her holiday frantically running around the shops in search of emergency toiletries and clothes.
“It was a lot of stress I didn’t particularly want on my first holiday since 2014,” she said. “It also tainted the experience of seeing my friend get married… which is a once-in-a-lifetime opportunity.”
Chloe flew from Gatwick to Pisa with EasyJet on 1 August but her suitcase did not arrive on the baggage carousel. She filled in paperwork at the airport but then had to jump on a train to Florence where her friend was getting married.
Baggage mishandling rates last year hit the highest in a decade globally as the airline industry scrambled to recover after the pandemic, a report shows.
But new data seen by the BBC indicates the situation is improving as passenger numbers return to pre-pandemic levels.
Some 26 million pieces of luggage were lost, delayed or damaged in 2022 – nearly eight bags in every 1,000.
But that is no consolation to Chloe, whose bag got lost when she flew from the UK to Italy for a friend’s wedding.
But new data seen by the BBC indicates the situation is improving as passenger numbers return to pre-pandemic levels.
But new data seen by the BBC indicates the situation is improving as passenger numbers return to pre-pandemic levels.
But that is no consolation to Chloe, whose bag got lost when she flew from the UK to Italy for a friend’s wedding.
Instead of sightseeing, the 27-year-old from Croydon said she spent the first hours of her holiday frantically running around the shops in search of emergency toiletries and clothes.
“It was a lot of stress I didn’t particularly want on my first holiday since 2014,” she said. “It also tainted the experience of seeing my friend get married… which is a once-in-a-lifetime opportunity.”
Chloe flew from Gatwick to Pisa with EasyJet on 1 August but her suitcase did not arrive on the baggage carousel. She filled in paperwork at the airport but then had to jump on a train to Florence where her friend was getting married.
#Lost #luggage #showing #signs #recovery #hitting #10year #high
Note:- (Not all news on the site expresses the point of view of the site, but we transmit this news automatically and translate it through programmatic technology on the site and not from a human editor. The content is auto-generated from a syndicated feed.))
