Millions of UK consumers could receive payouts after a legal claim was launched against mobile phone networks.
Consumer champion Justin Gutmann alleges Vodafone, EE, Three and O2 overcharged customers for phones beyond the end of their contract.
He is seeking damages of more than £3bn on behalf of 4.8 million people.
He is seeking damages of more than £3bn on behalf of 4.8 million people.
Vodafone said it didn’t have sufficient detail for its legal team to assess, and Three declined to comment.
The “Loyalty Penalty Claim” – which is being filed with the Competition Appeal Tribunal – is being brought on behalf of consumers who bought contracts made up of a mobile phone and services like data, call minutes, and texts.
Mr Gutmann, a former executive at Citizens Advice, estimates that 28.2 million UK mobile phone contracts could be affected from 2007.
If the claim is successful, someone who had contracts with just one of the mobile operators could get more than £1,800, he estimated.
Mr Gutmann said when the contracts were initially agreed, the cost of repayment during the minimum term of the contract – which is typically 24 months – included both the cost of the mobile and the use of services.
Millions of UK consumers could receive payouts after a legal claim was launched against mobile phone networks.
He is seeking damages of more than £3bn on behalf of 4.8 million people.
Consumer champion Justin Gutmann alleges Vodafone, EE, Three and O2 overcharged customers for phones beyond the end of their contract.
Vodafone said it didn’t have sufficient detail for its legal team to assess, and Three declined to comment.
He is seeking damages of more than £3bn on behalf of 4.8 million people.
He is seeking damages of more than £3bn on behalf of 4.8 million people.
Vodafone said it didn’t have sufficient detail for its legal team to assess, and Three declined to comment.
The “Loyalty Penalty Claim” – which is being filed with the Competition Appeal Tribunal – is being brought on behalf of consumers who bought contracts made up of a mobile phone and services like data, call minutes, and texts.
Mr Gutmann, a former executive at Citizens Advice, estimates that 28.2 million UK mobile phone contracts could be affected from 2007.
If the claim is successful, someone who had contracts with just one of the mobile operators could get more than £1,800, he estimated.
Mr Gutmann said when the contracts were initially agreed, the cost of repayment during the minimum term of the contract – which is typically 24 months – included both the cost of the mobile and the use of services.
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