Payments to and from the Nationwide Building Society to other building societies and banks have been delayed because of an IT glitch.
Customers of what is the UK’s biggest building society have reported a range of problems, including making mortgage payments.
Nationwide says the IT issue has now been resolved but it will take some time to clear the payment backlog.
Nationwide says the IT issue has now been resolved but it will take some time to clear the payment backlog.
Nationwide said the problems had been caused by planned maintenance works overnight over-running, resulting in the firm’s network being down for longer than expected.
“It may take a few hours before impacted payments are processed,” it said in a statement.
It has advised customers not to resend any payments they have already attempted to make.
One customer told the BBC that he has been unable to make payments which may affect his mortgage.
Richard Bagnall said he was attempting to transfer money to another building society in order redeem his mortgage today.
Payments to and from the Nationwide Building Society to other building societies and banks have been delayed because of an IT glitch.
Nationwide says the IT issue has now been resolved but it will take some time to clear the payment backlog.
Customers of what is the UK’s biggest building society have reported a range of problems, including making mortgage payments.
Nationwide said the problems had been caused by planned maintenance works overnight over-running, resulting in the firm’s network being down for longer than expected.
Nationwide says the IT issue has now been resolved but it will take some time to clear the payment backlog.
Nationwide says the IT issue has now been resolved but it will take some time to clear the payment backlog.
Nationwide said the problems had been caused by planned maintenance works overnight over-running, resulting in the firm’s network being down for longer than expected.
“It may take a few hours before impacted payments are processed,” it said in a statement.
It has advised customers not to resend any payments they have already attempted to make.
One customer told the BBC that he has been unable to make payments which may affect his mortgage.
Richard Bagnall said he was attempting to transfer money to another building society in order redeem his mortgage today.
#Nationwide #payments #normal #delays
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