Others said they had gone overdrawn as a result and expressed concern that they would be charged fees.
The BBC has contacted NatWest for more information.
The BBC has contacted NatWest for more information.
NatWest has been replying to customers individually on social media acknowledging a technical problem.
The bank first said on X on Thursday morning that there was an “ongoing incident with our cash deposit machines” and that its team was “working to resolve this as a matter of urgency”.
Shortly after, it said it was “anticipated that all transactions will once again be visible tomorrow [Friday] morning”, although in a post late on Thursday afternoon it said it was “unable to confirm a timescale” for when the issue would be fixed.
It is not clear whether the problem remains unresolved.
One customer contacted the BBC to say they had flown to Croatia only to find that they had no money in their account.
The BBC has contacted NatWest for more information.
Others said they had gone overdrawn as a result and expressed concern that they would be charged fees.
NatWest has been replying to customers individually on social media acknowledging a technical problem.
The BBC has contacted NatWest for more information.
The BBC has contacted NatWest for more information.
NatWest has been replying to customers individually on social media acknowledging a technical problem.
The bank first said on X on Thursday morning that there was an “ongoing incident with our cash deposit machines” and that its team was “working to resolve this as a matter of urgency”.
Shortly after, it said it was “anticipated that all transactions will once again be visible tomorrow [Friday] morning”, although in a post late on Thursday afternoon it said it was “unable to confirm a timescale” for when the issue would be fixed.
It is not clear whether the problem remains unresolved.
One customer contacted the BBC to say they had flown to Croatia only to find that they had no money in their account.
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