Rules around letter deliveries on Saturdays could be relaxed as the regulator looks for ways to make the postal service “better reflect” customers’ needs.
Ofcom said the number of letters sent had sharply declined in recent years.
In light of that, it said it was collecting evidence on how the Universal Service might need to evolve.
In light of that, it said it was collecting evidence on how the Universal Service might need to evolve.
Royal Mail has been asking the government to allow it to stop letter deliveries on Saturdays.
The business said last November that it wanted to move from a six-days-a-week letter delivery to five, from Monday to Friday only.
Ofcom said the universal service has not changed since the implementation of the current framework under the Postal Services Act 2011. However, consumer demand for postal services has changed “substantially”, it said.
It said that letters remain important to many people, especially those who are less able to use electronic means of communications and transactions.
Rules around letter deliveries on Saturdays could be relaxed as the regulator looks for ways to make the postal service “better reflect” customers’ needs.
In light of that, it said it was collecting evidence on how the Universal Service might need to evolve.
Ofcom said the number of letters sent had sharply declined in recent years.
Royal Mail has been asking the government to allow it to stop letter deliveries on Saturdays.
In light of that, it said it was collecting evidence on how the Universal Service might need to evolve.
In light of that, it said it was collecting evidence on how the Universal Service might need to evolve.
Royal Mail has been asking the government to allow it to stop letter deliveries on Saturdays.
The business said last November that it wanted to move from a six-days-a-week letter delivery to five, from Monday to Friday only.
Ofcom said the universal service has not changed since the implementation of the current framework under the Postal Services Act 2011. However, consumer demand for postal services has changed “substantially”, it said.
It said that letters remain important to many people, especially those who are less able to use electronic means of communications and transactions.
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