Retail giants are urging police forces across the UK to offer more protection to workers as concerns about their safety grow.
Bosses at Sainsbury’s, Boots, M&S and Aldi are among dozens of firms to have signed a letter calling for assaults on staff to be better recorded.
It comes as research suggests that two in five retail workers are facing abuse from customers on a weekly basis.
It comes as research suggests that two in five retail workers are facing abuse from customers on a weekly basis.
The letter, signed by more than 50 businesses, as well as several MPs, outlines a request for the policing minister to ensure assaults on service workers are recorded separately in police statistics.
The bosses of John Lewis, the Post Office, BT, Octopus and Ovo Energy have joined the call, with Esther McVey, former work and pensions secretary, also among the signatories.
Jo Causon, chief executive of the Institute of Customer Service, wrote in the letter that it was “disheartening” to have to report on the “unacceptable level” of abuse faced by workers in customer-facing roles again.
Research published by the Retail Trust on Monday found that almost half of shop workers surveyed feel unsafe at work.
Retail giants are urging police forces across the UK to offer more protection to workers as concerns about their safety grow.
It comes as research suggests that two in five retail workers are facing abuse from customers on a weekly basis.
Bosses at Sainsbury’s, Boots, M&S and Aldi are among dozens of firms to have signed a letter calling for assaults on staff to be better recorded.
The letter, signed by more than 50 businesses, as well as several MPs, outlines a request for the policing minister to ensure assaults on service workers are recorded separately in police statistics.
It comes as research suggests that two in five retail workers are facing abuse from customers on a weekly basis.
It comes as research suggests that two in five retail workers are facing abuse from customers on a weekly basis.
The letter, signed by more than 50 businesses, as well as several MPs, outlines a request for the policing minister to ensure assaults on service workers are recorded separately in police statistics.
The bosses of John Lewis, the Post Office, BT, Octopus and Ovo Energy have joined the call, with Esther McVey, former work and pensions secretary, also among the signatories.
Jo Causon, chief executive of the Institute of Customer Service, wrote in the letter that it was “disheartening” to have to report on the “unacceptable level” of abuse faced by workers in customer-facing roles again.
Research published by the Retail Trust on Monday found that almost half of shop workers surveyed feel unsafe at work.
#Warning #shop #workers #face #weekly #abuse
Note:- (Not all news on the site expresses the point of view of the site, but we transmit this news automatically and translate it through programmatic technology on the site and not from a human editor. The content is auto-generated from a syndicated feed.))
