Have airlines gone too far with their extra fees?- QHN

Frequent-flyer Jonathan Massey says he has been “stung” several times by airlines’ add-on fees.

“You can expect to be caught out somewhere for something or other you have overlooked,” he says.

And there is no doubt that buying a flight has become more complicated.

And there is no doubt that buying a flight has become more complicated.

Then there may be unexpected charges at the airport if you don’t follow a carrier’s terms and conditions. Take the elderly couple who went viral last week after Ryanair charged them £110 to check in and print their tickets at the airport after they had mistakenly downloaded their return tickets.

“I don’t have a problem with add-on fees, as long as they’re clear,” says Jonathan, 57, from Berkshire, who travels for work regularly.

But he thinks they are often not communicated clearly or applied consistently.

For instance, he was once charged for cabin baggage on a flight back from Morocco, but there were no problems with the same bag on the outward journey.

Frequent-flyer Jonathan Massey says he has been “stung” several times by airlines’ add-on fees.

And there is no doubt that buying a flight has become more complicated.

“You can expect to be caught out somewhere for something or other you have overlooked,” he says.

Then there may be unexpected charges at the airport if you don’t follow a carrier’s terms and conditions. Take the elderly couple who went viral last week after Ryanair charged them £110 to check in and print their tickets at the airport after they had mistakenly downloaded their return tickets.

And there is no doubt that buying a flight has become more complicated.

And there is no doubt that buying a flight has become more complicated.

Then there may be unexpected charges at the airport if you don’t follow a carrier’s terms and conditions. Take the elderly couple who went viral last week after Ryanair charged them £110 to check in and print their tickets at the airport after they had mistakenly downloaded their return tickets.

“I don’t have a problem with add-on fees, as long as they’re clear,” says Jonathan, 57, from Berkshire, who travels for work regularly.

But he thinks they are often not communicated clearly or applied consistently.

For instance, he was once charged for cabin baggage on a flight back from Morocco, but there were no problems with the same bag on the outward journey.

#airlines #extra #fees

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