Food delivery company HelloFresh has been fined for sending millions of spam emails and texts to customers.
The recipe box firm was told to pay £140,000 following a 2022 investigation by the Information Commissioner’s Office (ICO).
It found 79 million emails and 1 million texts were sent out over a seven-month spamming campaign.
It found 79 million emails and 1 million texts were sent out over a seven-month spamming campaign.
Investigations began in March 2022 after 14 complaints were directly made to the regulator, and another 8,729 were made to the 7726 spam message reporting service.
The ICO found HelloFresh continued to contact some individuals even after they had asked it to stop.
It also found customers were not given enough information that their data would be used for marketing for up to 24 months after cancelling their subscriptions.
Andy Curry, head of investigations at the ICO, said: “This marked a clear breach of trust of the public by HelloFresh.
Food delivery company HelloFresh has been fined for sending millions of spam emails and texts to customers.
It found 79 million emails and 1 million texts were sent out over a seven-month spamming campaign.
The recipe box firm was told to pay £140,000 following a 2022 investigation by the Information Commissioner’s Office (ICO).
Investigations began in March 2022 after 14 complaints were directly made to the regulator, and another 8,729 were made to the 7726 spam message reporting service.
It found 79 million emails and 1 million texts were sent out over a seven-month spamming campaign.
It found 79 million emails and 1 million texts were sent out over a seven-month spamming campaign.
Investigations began in March 2022 after 14 complaints were directly made to the regulator, and another 8,729 were made to the 7726 spam message reporting service.
The ICO found HelloFresh continued to contact some individuals even after they had asked it to stop.
It also found customers were not given enough information that their data would be used for marketing for up to 24 months after cancelling their subscriptions.
Andy Curry, head of investigations at the ICO, said: “This marked a clear breach of trust of the public by HelloFresh.
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