Serco ordered to stop scanning leisure staff faces- QHN

It did so to check staff attendance – a practice the ICO said was “neither fair nor proportionate”.

Serco Leisure says it will comply with the enforcement notice.

Serco Leisure says it will comply with the enforcement notice.

The firm said it was to “make clocking-in and out easier and simpler” for workers.

“We engaged with our team members in advance of its roll-out and its introduction was well-received by colleagues,” the company said in a statement.

The ICO said the company’s staff – who also have their fingerprints scanned – had not been offered a clear alternative to the gathering of their biometric data.

It also found the firm had failed to show why the practice was necessary when there were less intrusive ways of monitoring staff attendance, such as ID cards or fobs.

John Edwards, the UK Information Commissioner, said Serco Leisure had increased the “power imbalance in the workplace”, and left employees feeling like they had no choice but to hand over their biometric data.

Serco Leisure says it will comply with the enforcement notice.

It did so to check staff attendance – a practice the ICO said was “neither fair nor proportionate”.

The firm said it was to “make clocking-in and out easier and simpler” for workers.

Serco Leisure says it will comply with the enforcement notice.

Serco Leisure says it will comply with the enforcement notice.

The firm said it was to “make clocking-in and out easier and simpler” for workers.

“We engaged with our team members in advance of its roll-out and its introduction was well-received by colleagues,” the company said in a statement.

The ICO said the company’s staff – who also have their fingerprints scanned – had not been offered a clear alternative to the gathering of their biometric data.

It also found the firm had failed to show why the practice was necessary when there were less intrusive ways of monitoring staff attendance, such as ID cards or fobs.

John Edwards, the UK Information Commissioner, said Serco Leisure had increased the “power imbalance in the workplace”, and left employees feeling like they had no choice but to hand over their biometric data.

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